Important Information About Your Order
In summary, here are a few important points to read before you try on your items:
Sizing:
Very important: Most suits are labeled with British sizes. This means that if you ordered, for example, size 50, it will be labeled as size 40UK in the suit. Size 40UK is equivalent to size 50EU. Below you'll find the size chart.
|
UK |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
50 |
52 |
|
EU |
44 |
46 |
48 |
50 |
52 |
54 |
56 |
58 |
60 |
62 |
|
Pants size |
28 |
30 |
32 |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
What to do if your suit doesn't fit?
With these options, you can ensure a perfectly fitting suit with minimal effort!
- Exchange for a different size. (Free)
- Have it altered by a tailor (tailor costs apply)
- Exchange individual parts for a different size. (€10 in the return portal)
Find the best tailors near you via this link.
Exchange the entire suit or individual parts?
You can easily exchange through our return portal. If you find that your suit or a part of it is too big or too small after trying it on, you can easily request an exchange through our return portal. You can exchange for the same suit in a different size or a completely different item.
How long does an exchange take?
Exchanging for a complete suit is free. If you exchange a complete suit for an in-stock suit, it will be shipped as soon as you drop off your return at the drop-off point. You usually receive the in-stock exchange within 1 to 3 working days after drop-off.
Is exchanging an individual part possible?
Yes, through our return portal, you can also choose to create a return for one or more individual parts. Exchanging an individual part costs $10. Buying individual parts of a suit is more expensive than purchasing complete suits. We charge a $10 fee to cover some of these additional costs. This way, you can ensure that your suit consists of the perfect sizes.
Returns only through our return portal!
If you wish to return an order, you can do so within 14 days of receiving it, quickly and easily through our return portal. Make sure to create the return via the return portal. Returns outside our portal will not be accepted.
The costs of a return can be found in our return portal. There is a return fee for returns. Exchanging for a different size or item is always free, as long as it involves an individual part.